At KATO SERVICES LLC (Kato Photo), we respect your privacy and are committed to protecting your personal information. This Privacy & Cookie Policy explains what information we collect, how we use it, and the choices available to you when you visit our website or contact us.
1. Information We Collect
We may collect the following types of information:
Contact information, such as your name, email address, and phone number when you submit an inquiry or contact form.
Booking information, including session type, preferred dates, venue details, and other information you choose to share with us.
Website usage information, such as your IP address, browser type, device information, pages visited, and general website activity collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide photography services.
Schedule and manage bookings.
Communicate with you about your session.
Improve our website and better understand how visitors use it.
Comply with legal and business obligations.
We will only send marketing emails if you have chosen to receive them, and you can unsubscribe at any time.
3. Cookies
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how our website is used.
Cookies may be used to:
Remember your preferences.
Measure website traffic and performance.
Analyze how visitors interact with our website using analytics tools.
When required by applicable law, visitors may be presented with a cookie consent banner that allows them to manage their cookie preferences. You can also control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of the website function.
4. Third-Party Services
We use trusted third-party service providers to help operate our business and website. These may include:
Website hosting and contact forms
Booking and client management platforms (such as HoneyBook)
Online gallery delivery services (such as Pic-Time)
Secure payment processors
Website analytics tools (such as Google Analytics)
Social media integrations
These providers process personal information according to their own privacy policies. We do not sell your personal information and only share information when necessary to provide our services or operate our business.
5. Payment Information
Payments are processed securely through trusted third-party payment providers. We do not store or have access to your full credit card information. Payment information is handled directly by the payment processor in accordance with its own privacy and security policies.
6. Photographs
As part of providing our photography services, we collect and store photographs created during your session or event. Your images are delivered through a secure online gallery and may be retained for archival, customer service, and business record purposes. The use and licensing of your photographs are governed by your photography agreement.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records. Client information and photographs may be retained for several years for archival and customer service purposes.
8. Your Privacy Rights
Depending on your location, you may have certain privacy rights under applicable laws, including the right to:
Request access to the personal information we hold about you.
Request that we correct or delete your personal information.
Withdraw your consent to receive marketing communications.
We take reasonable administrative, technical, and physical measures to protect your personal information. While we strive to safeguard your information, no method of electronic transmission or online storage can be guaranteed to be completely secure.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page, and the “Last updated” date above will be updated accordingly.
12. Contact
If you have any questions about this Privacy & Cookie Policy or how we handle your personal information, please contact us:
